Quick Start Guide

This guide will walk you through creating your first interview in ROUND0. The entire process takes less than 5 minutes.

Prerequisites

Before you start, make sure you have:

• A ROUND0 account (sign up at round0.io)
• At least 1 credit available (new users get 1 free trial credit)
• A job description ready

Step 1: Create a Job

First, you'll need to create a job description that will be used to generate interview questions.

1. Navigate to Jobs in the sidebar
2. Click Create Job
3. Fill in the job details:
   • Title: e.g., "Senior Frontend Developer"
   • Department: e.g., "Engineering"
   • Location: e.g., "Remote" or "San Francisco, CA"
   • Description: Paste or type your full job description
   • Requirements: List key requirements
4. Click Save

Using AI Job Parsing

Alternatively, you can upload an existing job description:

1. Click Parse Job Description
2. Upload a PDF or paste text
3. Our AI will automatically extract:
   • Job title
   • Department
   • Location
   • Requirements
   • Key responsibilities
4. Review and edit the extracted information
5. Click Save

Once saved, ROUND0 will automatically generate interview questions based on your job description.

Step 2: Add a Candidate

Next, add the candidate you want to interview.

1. Navigate to Candidates in the sidebar
2. Click Add Candidate
3. Fill in candidate details:
   • Name: Candidate's full name (required)
   • Email: Candidate's email address
   • Title: Mr/Mrs/etc
4. Click Save

Step 3: Create an Interview

Now you're ready to create the interview.

1. Navigate to Interviews in the sidebar
2. Click Create Interview
3. In the dialog:
   • Select Job: Choose the job you created
   • Select Candidate: Choose your candidate
   • Review Questions: See generated questions
   • Customize (optional):
     • Exclude questions you don't want
     • Add custom questions with time limits
   • Check Credits: View estimated credit cost
4. Click Create Interview

The system will:

• Generate a unique interview link
• Calculate credit requirements
• Set an expiration date (configurable)
• Reserve credits (not consumed until interview starts)

Step 4: Share the Interview Link

After creating the interview:

1. Copy the interview URL from the interview details page
2. Share it with your candidate via:
   • Email
   • Your ATS system
   • Any other communication channel

The link format is:

https://interview.round0.io/interview/{unique-token}

Step 5: Monitor and Review

As the candidate completes the interview:

1. Interview Starts:
   • Status changes to "In Progress"
   • Credits are consumed
   • Webhook notification sent (if configured)
2. Interview Completes:
   • Status changes to "Completed"
   • Webhook notification sent (if configured)
3. View Results:
   • Navigate to the interview details page
   • Access complete transcripts of all responses
   • Review full interview recordings

Customizing Questions

You can customize interview questions to match your needs:

Exclude Questions

If some auto-generated questions aren't relevant:

1. In the Create Interview dialog, review the questions
2. Uncheck any questions you want to exclude
3. The credit estimate will update automatically

Add Custom Questions

To add your own questions:

1. Click Add Custom Question
2. Fill in:
   • Question Text: What you want to ask
   • Question Type: Behavioral, Technical, Situational, Experience, or Role-Specific
   • Time Limit: Seconds allowed (default: 180)
3. Click Add
4. Repeat for additional questions

Understanding Credit Usage

Credits are consumed based on interview duration:

• 1 credit = 15 minutes of interview time
• Default question time: 3 minutes (180 seconds)
• Minimum charge: 1 credit per interview

Example Calculations

Credits are:

• Reserved when you create an interview
• Consumed when the candidate starts the interview
• Not refunded if the candidate abandons the interview

Next Steps

Now that you've created your first interview, explore these topics:

• Understanding Credits & Billing - Learn about credit management
• Customizing Interviews - Advanced interview configuration
• API Integration - Automate interview creation
• Webhooks - Get real-time notifications

Troubleshooting

"Insufficient credits" error

If you see this error:

• Check your credit balance in Settings → Billing
• Purchase more credits or wait for pending interviews to expire
• Remember: credits are reserved when creating interviews

Interview link not working

If the link doesn't work:

• Check if the interview has expired
• Verify the full URL was copied correctly
• Make sure the candidate isn't using a VPN that might block access

Questions seem irrelevant

If auto-generated questions don't fit:

• Exclude them when creating the interview
• Add custom questions instead
• Update your job description to be more specific
• Contact support for help with question generation